Update FamilySearch center coordinator information

Article Id: 1327
February 27, 2025
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As a FamilySearch center coordinator, keep your personal contact information current in your Church account and the Church Directory of Organizations and Leaders (CDOL).

Leaders should review the center hours, contact information, and notes using the CDOL. If any center information needs to be corrected, the leader emails the changes to DL-FSC-Info@familysearch.org using a FamilyHistoryMail.org, FamilySearch.org, or ChurchofJesusChrist.org email address. The email will be rejected if not sent from a FamilyHistoryMail.org, FamilySearch.org or ChurchofJesusChrist.org email address. The leader may also contact FamilySearch Support to request that changes be made.

Take these steps at the time of your calling:

  1. Make sure the ward or stake clerk lists you as the FamilySearch center coordinator in LCR (Leaders and Clerks Resources). An accurate listing of your calling gives you access to the systems you need for the center.
  2. Create a Church account if you do not already have one. First, ask your ward or branch clerk for your Church record number. You will need the number as you create an account.
    1. Go to churchofjesuschrist.org.
    2. In the top-right portion of the screen, click the person icon.
    3. Click Create a new Account.
    4. Select your location and click Next.
    5. Enter the requested information.
    6. Be sure to write down the username and password you create.
  3. Create a FamilySearch account, if you do not have one. Church accounts and FamilySearch accounts are different. When you create your FamilySearch account, you can choose to have the same username and password as your Church account. Because the accounts are not linked, a change to one does not impact the other.
    1. Go to familysearch.org.
    2. In the top-right portion of the screen, click Create Account.
    3. Select Create a username and password.
    4. Enter the requested information.
    5. Be sure to write down the username and password you create.

Note: As of September 6, 2023, usernames from deleted accounts will NOT be able to be reused.

Update FamilySearch center information in the CDOL
FamilySearch Center Operations Guide

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