In Family Tree, the Possible Duplicates feature may not list all of a person’s duplicate records. If you know the ID number of a duplicate that is not listed, you can use it to merge the records.
Before you start
Obtain the ID number of the record to be merged.
Steps (website)
- In the top menu, click Family Tree, and then click Tree.
- Find the person that you want to merge.
- Click the person's name. In the details that pop-up, click the person's name again. You will be taken to that person’s page.
- Click the Details tab.
- Click Merge by ID. It is located in the Tools section, along the right side of the page.
- Enter the ID number with capital letters and the hyphen.
- Click Continue. The merge screen opens in a new browser tab.
- Left side: This is the possible duplicate. It is deleted if you merge the records.
- Right side: This is the record you started from. It is saved if you merge the records.
- Decide if the records are about the same person.
- Compare the left and right sides for matching names, dates, places, and family members.
- Read any warning messages on the screen.
- If the record on the left is the most accurate, restart the merging process from the other person's page so their record will be saved.
- If the records are not about the same person, click Not a Match. If the records are about the same person, click Yes Continue. If you are not sure, click Cancel.
- On the surviving record, review all information that has a green background. Highlighted information will be copied to the surviving record when you complete the merge. If this information should not be saved on the surviving record, click Undo.
- Click Continue.
- Finish the merge:
- Review the surviving record.
- If everything looks as it should, click Finish Merge.
- To explain why you merged these records, either select a suggested reason statement or enter one of your own.
- Click Save.
Immediately after the merge and for a short time, an “undo” option is available. It lets you easily undo the merge for the two records.
Steps (mobile app)
- In the Family Tree mobile app, display the person page of one of the duplicate records.
- Tap on the three dots in the top, right corner.
- Tap Possible Duplicates.
- Tap Merge by ID.
- Enter the ID number with capital letters and the hyphen, and tap Go.
- Tap Review Merge.
- Read the warning, and tap Continue Merge. The merge screen appears.
- Left side: This is the possible duplicate. It is deleted if you merge the records.
- Right side: This is the record you started from. It is saved if you merge the records.
- Decide if the records are about the same person.
- Compare the left and right sides for matching names, dates, places, and family members.
- If the record on the left is the most accurate, click Switch to keep it instead.
- Decide whether to keep any information from the person to be deleted.
- To move information from the left to the right, click Replace.
- To add information from the left to the right, click Add.
- Tip: If the record on the left contains duplicate parents, spouses, or children, add them to the surviving record. You can merge these duplicates later.
- When you finish, scroll down to the bottom of the page, and tap Continue Merge.
- Enter a reason to explain why you merged these records.
- Tap Merge.
Note: The iOS version of the app only has the option to Replace information instead of to Switch or Add it.
Recommended next steps
- Remove incorrect sources or memories from the surviving record.
- Review the person’s family members to see if they also have possible duplicates.
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How do I decide if two records in Family Tree are about the same person?
How do I undo a merge in Family Tree?