FamilySearch Virtual Services

The next trainings are of the virtual services we use to provide support for FamilySearch users.

Google Workspace

Gmail, Google Calendar and Google Meet

Twilio

How to use Twilio. For agents and shift leaders

OnceHub

How to configure and use OnceHub to virtually meet with users

Genesys

How to do outbound calls for support

Monday.com

Basic knowledge to use Monday.com

Splashtop

How to use Splashtop for remote support

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