Share Your Ideas and Feedback with FamilySearch

September 25, 2020  - by 
a woman and her sister work at a computer

Have you ever had an idea that you think would make your FamilySearch experience better? Or maybe you have had a fantastic experience and wanted to let somebody know about it. FamilySearch wants to hear from you!

At the bottom of most pages on FamilySearch.org is a feedback link. When you click it, you will be able to share your feedback by going to a related discussion board in the FamilySearch Community.

Changes to Submitting Feedback

A screenshot of the new feedback system

Those who have shared feedback in the past will see some changes to the experience. The “Get Satisfaction” software FamilySearch has been using for feedback has been discontinued by the provider and will not be available after September 30, 2020.

Here is the good news—a permanent solution for feedback is in the works. In the interim, starting September 28, 2020, FamilySearch will route the feedback to an area of the FamilySearch Community called “Ideas.”

With this service, you will be able to submit your ideas and give other feedback. Other members of the group will be able to comment on your ideas. FamilySearch representatives will participate in the Ideas area of the community to receive and respond to your feedback. This will be a fun and engaging community!

Future Feedback Submissions

When a more permanent feedback solution in available, the feedback link at the bottom of the page will take you to the new place. We look forward to hearing what you have to say! 

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Comments

  1. For five years I have done research on my husband’s relatives from Holland. My husband died 50 years ago so he couldn’t do this work. I had been waiting for the 110 year mark on one of his relatives to request the name to submit to the temple but it was denied in August. When I asked why the reply was that my husband’s relatives were not my relatives. Prior to that I had submitted over 500 of his relatives names for temple work? What has changed ?

    1. There was time beforehand when no 110 Year time was required .also sometimes get permission todo work for someone who is not direct blood relative but whom had close connection hope this helpful

    2. There was a policy change a few years ago, due to abuses by well meaning people, as well as to avoid hurt feelings of close living relatives who may take a stronger stance against our church and the feelings regarding some of the ordinances done on their behalf. It also denies the opportunity for those who are more closely related to do the work for their loved ones.

      Basically, respecting the rights of the living who may have more closely known these relatives, and preserving meaningful opportunities in the temple to them as well.