What’s New on FamilySearch.org—March 2015

March 13, 2015  - by 
What's New on FamilySearch.org

Each month, FamilySearch publishes a list of new changes and updates to the FamilySearch.org website. This list includes changes to Family Tree as well as other parts of FamilySearch.org. In some cases, these changes will also be published as individual articles where the need to do so exists.



Improvements to the Memories Feature

We have released a number of updates and improvements to the Memories feature on FamilySearch.org. These include the following:

  • More consistent website and mobile experiences.
  • Support for images up to 15 MB and in TIFF and BMP formats.
  • A new read-only Memories system.
  • The link colors, save buttons, and menu system are consistent for all the Memory types (photos, stories, documents, and audio) and the rest of the site.
  • The time stamp is easier to read (the time now displays with a HH:MM time in the local time zone).
  • The comment section is consistent for all memory types (photos, documents, stories, and audio).
  • The Report Abuse process was changed so that it is the same on all memory types and on Family Tree (and it captures all pertinent user feedback).

More Consistent Website and Mobile Experiences

  • An improved report abuse process.
  • Support for images in TIFF and BMP formats.
  • The system now allows you to upload images up to 15 MB (the previous limit was 5 MB).

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An Improved Report Abuse Process

The report abuse was changed so that it is the same for all memory types and on Family Tree and stores all pertinent user feedback.

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Support for Images up to 15 MB and in TIFF and BMP Formats

The system now allows you to upload images up to 15 MB (the previous limit was 5 MB). You may also use two additional file types: TIFF and BMP.

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A New Read-Only Memories System

During a system outage in the past, you could not access the Memories content. A new read-only Memories system has been created so that if there is a planned or unplanned system outage, you will still be able to view the Memories content.

“View My Relationship” Is Now on a Person’s Details Page

A View My Relationship link is now on the Details pages of people in your scope of interest. “Scope of interest” is defined as four generations of your ancestors and one generation of their descendants.

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When you click View My Relationship, you will see a chart showing how you are related to the person. It is like the View My Relationship chart in Memories.

Changing a Person’s Record in Family Tree from Deceased to Living

Changing a person’s record in Family Tree from deceased to living is now easier.

Occasionally, a living ancestor in Family Tree is listed incorrectly as deceased. In the past, you had to report the problem, and it had to be corrected by a system administrator. Now if you added the person to Family Tree and no other user has changed the person’s information, you can change the person’s record from deceased to living.

Important: If someone else added the person to Family Tree or another user has changed information, you will still need to report the problem to our support staff so that a system administrator can correct it.

  1. To correct the record, go to the person’s Details page. (Click the name, and on the summary card, click Person.)
  2. In the Vital Information section, click the death information. A box will open with an edit link.

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  1. Click Edit. A box opens where you can change the person to living.

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  1. Click Living, enter the reason you changed the information, and click Save.


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  1. muchas gracias, si he tenido casos asi que ya han fallecidoa de muchos anos antes . ahora es decir si esta fallecido se cambia si esta vivo y le anotaron fallecido tambien se cambia, eso creo, gracias

    1. English translation:

      Thank you very much, I have had cases so they have already passed away many years ago. Now its to say if they have passed away if it changes. If they are alive and it says deceased its also changed. This is what I believe, thanks.

      1. There are so many things that you are doing that is great. Just keep us informed as to what we should do to help and I will try my best . I love to do research. When you get older it is nice to still be able to do the Lords work in some way. sincerely me


          1. English Translation:

            Thank you sister for your example and it is so beautiful to do the work, I’m grateful for you.

  2. I strongly agree with Elmer, why isn’t an email address required, when reserving or editing a previously entered individual? It is required when leaving a comment. Are the persons who do not enter thier email or orther contact information ashamed of what they are doing, or are they afraid that they may be entering incorrect data and do not want to justify the data. My thoughts are shame on them. Have some consideration for others, this work is not for the living, but for the dead, they need our help.

  3. Here’s a solution for users/accounts with no email or contact information. When an account is set up — no contact information (especially email), then no account. For existing accounts without contact information — at login they must supply the contact info or the account is frozen. The ability to contact other users in this system is critical to getting it done right. I now get all the data and sources for an individual lined up, entered, then reserve the ordinances. After that I try not to worry about what others might do. This is a sad sad commentary on this whole issue.

    1. I think this is a great idea. But on the other side, I have a person that has some of my close family’s work on reserve, they have an e-mail but will not respond to my e-mails. This has been for over 2 years. You would think that however they got those names (no relation that I can find) they would be glad to allow the work to be done. What if someone dies, what happens to those names on reserve?

      1. bueno anosotros en mi centro de histo.familiar los lideres de area nos autorizaron a guardar las contrasenas y nombre de usuarios de los q no saben computacion y estoy luchando por q cada consultor tenga de por vida sus 20 miembros desde el taller a partir de recien conversos sera su guia, les hablara por telefono o visitas a domicilio cumple con retener mantener a los hermanos y seran suyos siempre si mueren se preocupara x q se hagan las ordenanazas si no hay familiares q los hagan, gracias

        1. English translation:

          For us in my family history center the area leaders authorize us to save the passwords and name of users of those that dont know computation, and I am fighting because every consultant has to for the life of their 20 members from the workshop from new converts will be your guide, he will speak to you by telephone or home visits meets to retain and keep siblings and they will always be yours if they die, it is a worry the ordinances be made if there arent relatives that make them, thanks

      2. What FamilySearch really needs to do is get serious about sharing on The Family Tree. The no contact data-no account plan is sound. But there is more to this, as some have pointed out. I have written to several bogus or out-of-date email addresses. FamilySearch should email folks every 6 months. All dead end addresses should have the accounts frozen with the notice that “Your account will be unlocked once you share a valid email or mail address or phone number.” It wouldn’t hurt for a short reminder to be voiced over the pulpit at General Conference for members to update their contact and other data.

        The minute one is reported dead to FamilySearch one’s account is frozen. There needs to be some sort of procedure for the inheriting of accounts built into the system as well as required contact data. When one signs up for an account one designates someone to inherit the account when the account holder dies or is no longer able to keep it up. This would ensure no temple ordinances are frozen, engage the next generation in family history, and allow every person in The Family Tree to have a living person to contact instead of a string of meaningless numbers listed as the submitter.

        We also need to enforce the rule that has been bandied about that after a given period of time all unfinished names on reserve in the temple queues are released. Someone rather high up in the chain told me that they do not wish to step on members’ toes by releasing their reserved names. My reply to that is what about the toes of the deceased folks who are waiting, waiting, waiting?! Nobody should be held hostage to the procrastination or forgetfulness of another.

        All the current feel-good, tell your story, find the green arrows emphasis is nice, but ignores some very basic problems that need to be addressed. Let’s get serious already. Enough mistakes have been made in the past, Let’s not perpetuate those kinds of problems.

  4. WOW! These are great comments and the
    very thing I have been complaining about. Glad to hear they are listening and will fix it this year. I have often said that an account should not be granted without an e mail address or phone #. I liked what David Sherrell said on April 3rd abt freezing the account until it is filled in. Thanks for the great work you do for us.

  5. Thanks for making it necessary for patrons
    to have an e mail account. An answer to my prayers. In reading your notice I can
    just add that it be checked as “available to
    the public” so they can be contacted. Can
    you add that in, I hope?