FamilySearch Free Sign-in Offers Greater Subscriber Experiences and Benefits

November 16, 2017  - by 

Beginning December 13, 2017, patrons visiting will see a prompt to register for a free FamilySearch account or to sign in to their existing account to continue enjoying all the free expanded benefits FamilySearch has to offer.  Since its launch in 1999, FamilySearch has added millions of users, billions of various historical records, and many fun, new features like Family Tree, Memories, mobile apps, digital books, and dynamic help. In order to accommodate continued growth of these and future free services, FamilySearch must assure all its partners that its content is offered in a safe and secure online environment.  Patrons creating a free account and signing in fulfills that need.  

Patron sign in will also enable FamilySearch to satisfy the ongoing need for user authentication. This authentication can deliver rich, personalized discovery, collaboration, and help experiences. Simply put, signed-in visitors can access more searchable content and enjoy more personalized services.

“A large percentage of our current site visitors are not benefiting from much of what FamilySearch has to offer because they don’t realize the need to simply sign in with their free account to do so,” said Steve Rockwood, FamilySearch CEO. “They are basically arriving in the parking lot but not coming inside for the main event,” he said about website visitors who do not sign in.

FamilySearch is committed to patron privacy and does not share personal account information with any third party without a patron’s consent.

See Registering to Use for information about creating a free account.


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  1. I cannot sign in using ‘cuckooclock’ which I had used and now i have forgotten my password. At one point the reply was that there was no account with that name. I have tried to sign up using my name and site said notice was sent to my email which I never received. I have tried everything and would like to be part of familysearch.

  2. Every since your upgrade I have had nothing but trouble getting into my account. I have changed my password 7 times , says it is incorrect. If this is how it will be I will cancel my account.

  3. Why has setting up an account & using this web site been deliberately made so complicated? Is it because its offered FREE of Charge?

  4. Hi I am searching for the children of Emanuel Bader and Christina Mueller Bader & the family of their son Nikolas and Kunigunda Eppinger Bader of Waldorf Russia, or in the Heidelberg Russia area. I have been searching for years. And have only fair results.your help would be greatly appreciated!

  5. I have forgotten my password and the phone number and email address I used to create it I am no longer using it. How do I recover my account?