FamilySearch Free Sign-in Offers Greater Subscriber Experiences and Benefits

November 16, 2017  - by 

Beginning December 13, 2017, patrons visiting FamilySearch.org will see a prompt to register for a free FamilySearch account or to sign in to their existing account to continue enjoying all the free expanded benefits FamilySearch has to offer.  Since its launch in 1999, FamilySearch has added millions of users, billions of various historical records, and many fun, new features like Family Tree, Memories, mobile apps, digital books, and dynamic help. In order to accommodate continued growth of these and future free services, FamilySearch must assure all its partners that its content is offered in a safe and secure online environment.  Patrons creating a free account and signing in fulfills that need.  

Patron sign in will also enable FamilySearch to satisfy the ongoing need for user authentication. This authentication can deliver rich, personalized discovery, collaboration, and help experiences. Simply put, signed-in visitors can access more searchable content and enjoy more personalized services.

“A large percentage of our current site visitors are not benefiting from much of what FamilySearch has to offer because they don’t realize the need to simply sign in with their free account to do so,” said Steve Rockwood, FamilySearch CEO. “They are basically arriving in the parking lot but not coming inside for the main event,” he said about website visitors who do not sign in.

FamilySearch is committed to patron privacy and does not share personal account information with any third party without a patron’s consent.

See Registering to Use FamilySearch.org for information about creating a free account.

 

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Comments

  1. Every time I try to sign in I am advised I have the wrong password, I changed it as requested last week but still can’t sign in. I have used familysearch for about 20 years before one had to sign in, now I seem to be having trouble

  2. I still can’t enter Familysearch, I try every day and now I’ve tried so many passwords which are not acceptable. What am I doing wrong, they know who I am as my email address is printed for me on the sign in form. Thank you for your help

    1. You can reset your username and password by following the instructions in this article. If you have already tried that, contact one of our representatives and they will be able to help you figure out what’s happening.

  3. Hello. I have been trying without success to sign into my account. I have requested reminders of my account and receive the same details I have mentioned. I am still unable to sign in. Can. you assist please? My daughter opened a free account also and she too is unable to sign in. Many thanks.

  4. This new service is good. The sign in procedure is still very unfriendly. It refuses to recognize my password 2/3 of the time on signin. I am constantly having to reset my password! This is ridiculous-PlsFix It

  5. I CANT UNDERSTAND WHY PASSWORDS ARE SUCH A PAIN AND BLOCK FAMILY HISTORY WORK !!! – I CANT SIGN IN TO MY ACCOUNT !!!! – WHY DOES IT HAVE TO BE SUCH A BIG SECRET WHAT ARE WE PROTECTING.?

    RATHER ALLOW THE WORK TO PROGRESS AND GIVE EASY ACCESS…. ? this is crazy making stuff really

    1. Cheryl-lee, I’m sorry you are frustrated. Passwords and usernames can be very hard to remember and it sometimes makes things difficult! Hopefully this article can help you. It takes you through the step-by-step process for resetting your password and/or username. Good luck!