FamilySearch Free Sign-in Offers Greater Subscriber Experiences and Benefits

November 16, 2017  - by 

Beginning December 13, 2017, patrons visiting will see a prompt to register for a free FamilySearch account or to sign in to their existing account to continue enjoying all the free expanded benefits FamilySearch has to offer.  Since its launch in 1999, FamilySearch has added millions of users, billions of various historical records, and many fun, new features like Family Tree, Memories, mobile apps, digital books, and dynamic help. In order to accommodate continued growth of these and future free services, FamilySearch must assure all its partners that its content is offered in a safe and secure online environment.  Patrons creating a free account and signing in fulfills that need.  

Patron sign in will also enable FamilySearch to satisfy the ongoing need for user authentication. This authentication can deliver rich, personalized discovery, collaboration, and help experiences. Simply put, signed-in visitors can access more searchable content and enjoy more personalized services.

“A large percentage of our current site visitors are not benefiting from much of what FamilySearch has to offer because they don’t realize the need to simply sign in with their free account to do so,” said Steve Rockwood, FamilySearch CEO. “They are basically arriving in the parking lot but not coming inside for the main event,” he said about website visitors who do not sign in.

FamilySearch is committed to patron privacy and does not share personal account information with any third party without a patron’s consent.

See Registering to Use for information about creating a free account.


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  1. I have an account (for years now) and even being logged in, the sitetells me that I need to: Sign in to as a member of The Church of Jesus Christ of Latter-day Saints.

    Is there an additional sign in ?

    1. Lizzie, does it tell you this at a certain time? Such as when you’re trying to access certain records?

  2. I am having trouble getting back into your program. I have not forgotten my user name or password but does not ask for it just asks if I am a member of
    Latter Day Saints.

    I can insert a name to search and a range for birth but nothing happens. Can’t check off anything but birth. Search marker doesn’t work.

    1. Hello June! You shouldn’t be having trouble getting into FamilySearch itself; however, there are some records collections that are exclusive to members of the LDS church. Does that sound like what you’re encountering?

  3. I’ve tried registering with my gmail and my ISP mail address, both verification emails throw a DNS error ( is an invalid Domain Name Server) when I click the verification link. Can’t do anything if LDS breaks registration. I’d hoped to do research on my maternal grandparents to surprise my mother. Their state refers records searchers to LDS’s for online searches, quite disappointing that the records aren’t available since states think they’re now online for those interested.

  4. i I have an account and can sign in successfully, but it won’t bring up my tree nor any other information but did show a memories comment I entered about parents. It says it doesn’t support the current browser and need to update it or change to another one. I am using the latest version of chrome. Why doesn’t it bring up my tree information?