FamilySearch Community Receives New Look and Improvements

March 15, 2021  - by 
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The FamilySearch Community is an online resource that helps people interested in family history connect with each other worldwide. In the community, you can learn research strategies, view genealogy events, join various groups that have the similar interests, and connect with specialized research experts.

Members of the FamilySearch Community can answer questions you may have—and on the flipside, you can help others by sharing what you know. Whether you have questions, need expert help, or want to connect with others who share your passion for family history, the FamilySearch Community is a great place to be!

What’s New

The FamilySearch Community was recently updated with a new look, additional functionality, and navigation enhancements. The community is now better than ever! Here is a short list of what is new:

community screenshot with numbers that correspond to the text
  1. Site navigation is now more visible and located on the left sidebar of the page.
  2. Searching the community is easier because of the prominent search bar on the home page.
  3. The Community Hub section announces changes and updates.
  4. A questions and answers section can be found in the navigation. Each question is sorted into a category (similar to how the Help Center categorizes content) so you can find answers to your questions about specific topics.
  5. A new Events section allows you to see upcoming events, send an RSVP, and even view recordings of some past events!
  6. Notification settings have been added. You control the notifications you want to receive. Do you want an email when someone answers your question? You get to choose!
  7. The update includes an improved mobile experience for easier navigation and greater usability.
  8. The community has breadcrumbs to show you where you are on the site and help you navigate quickly.
screenshot of breadcrumbs on familysearch community


Frequently Asked Questions

Q. How do I get to the new community?
A. You can get to the new community by signing into, clicking the Help icon (a question mark in a circle), and selecting Community. Or you can click here.

Q. If I was a FamilySearch Community member before, will I be a member of the new community?
A. Yes! This update will not change your access to the community and the groups you participate in.

Q. With the update, will all my previous activities, questions, answers, and other community contributions be lost?
A. No. FamilySearch will migrate all the current data in the old community to the new platform.

Q. Can I still send messages directly to other community members?
A. Yes! You will still be able to communicate directly with other community members.

Q. Why did the community need to be updated?
A. The FamilySearch Community was updated to accommodate a better experience for all community members. The new platform is more flexible and more user friendly, and it has been designed to allow for quicker and easier updates. Community members can also choose from a wider range of notification options, get support in a fast and timely manner, send an RSVP for events, and even watch event recordings.

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  1. I really don’t like to complain, but…I have spent a lot of time with my tree, and am vey upset with the number of errors I find. Some families have been given 2 & 3 children born to the same parents in 2 or 3 different locations. Knowing that people didn’t move around like we do now it’s hard to believe. I’ve spent hours trying to match up people of the same name with the correct spouses. Also, facts entered with no sources Etc. Just needed to let someone know how frustrating it is. Thanks

    1. Hi Doreen! Thank you for your feedback. Please message the users who changed the information and ask them for clarification. Perhaps they made an error and don’t know how to fix it. Perhaps they are a distant cousin you haven’t met yet. Reaching out to them and collaborating with them will be the best way to determine why they changed something you feel doesn’t belong.

      Please check out this FamilySearch Blog article for more information about the nature of the FamilySearch Family Tree: The World’s Largest Shared Family Tree

  2. about a week ago when I clicked on somebody name it was pulling up info on them and then their children and so forth I really did like that and now I can’t seem to get it to do that How can I pull that back up

  3. The method of calculating the number of individual contributions has obviously been changed. What are the current qualifying factors involved in counting contributions?