Resources for individual help

From FamilySearch Wiki

(Difference between revisions)
m (→FamilySearch Centers - in person helpright|160px|Williamsburg FHC Computer workstations.JPG)
(10 intermediate revisions by 5 users not shown)
Line 1: Line 1:
−
Through a variety of means, FamilySearch provides individualized research help.  
+
Connect with others to get help for your genealogy questions.  
  
−
=== FamilySearch Centers[[Image:Williamsburg FHC Computer workstations.JPG|thumb|right|160x107px|Williamsburg FHC Computer workstations.JPG]]  ===
+
<br>
 +
 
 +
=== Research Help - Phone or Chat  ===
 +
 
 +
:[[Image:Chat.png|right|150px|Chat.png]]Call or chat with a research help volunteer with experience where you are researching:
 +
:*Call: 866-234-2067
 +
:*[http://www.familysearch.org/ask/gethelp Chat with us]
 +
:*[[Live Research Assistance|See available specialist areas]]
 +
 
 +
=== FamilySearch Centers - in person help[[Image:Williamsburg FHC Computer workstations.JPG|right|160px|Williamsburg FHC Computer workstations.JPG]]  ===
  
 
:*FamilySearch offers a network of 4,500 facilities offering public access to genealogical records from all over the world. These range from the world's largest in Salt Lake City to locations in more than 80 countries.
 
:*FamilySearch offers a network of 4,500 facilities offering public access to genealogical records from all over the world. These range from the world's largest in Salt Lake City to locations in more than 80 countries.
Line 8: Line 17:
 
::[https://www.familysearch.org/locations Locate a FamilySearch Center].
 
::[https://www.familysearch.org/locations Locate a FamilySearch Center].
  
−
=== Online Research Communities[[Image:Computer keyboard.gif|thumb|right|160x107px]]  ===
+
=== Online Research Communities[[Image:Computer keyboard.gif|right|160x107px|Computer keyboard.gif]]  ===
  
 
:*FamilySearch offers more than 100 online communities.
 
:*FamilySearch offers more than 100 online communities.
  
−
:*FamilySearch volunteers facilitate free research within these communities.  
+
:*FamilySearch volunteers facilitate free research within these communities. Find a research community on:
−
::[[Research Communities on Facebook|Learn about available Research Communities on Facebook]].
+
::[[Research Communities on Facebook|Facebook]]  
−
::[[Research Communities on Skype|Learn about available Research Communities on Skype]].
+
−
::[[Research Communities on Google+|Learn about available Research Communities on Google+]].
+
−
::[[Research Communities on Twitter|Learn about available Research Communities on Twitter]].
+
−
::[https://labs.familysearch.org/ Live Research Assistance] via Live Chat or a phone call for general questions and area specific questions.
+
  
−
<br>  
+
<br>
  
−
=== FamilySearch Research Forums[[Image:Family Search Forums smaller.gif|thumb|right|160x107px|Family Search Forums smaller.gif]]  ===
+
=== FamilySearch Research Forums[[Image:Family Search Forums smaller.gif|right|160x107px|Family Search Forums smaller.gif]]  ===
 +
{{notice|The Forums used until the end of 2012 have been closed. They are currently available as read-only for a limited time}}
  
 
:*FamilySearch sponsors Research Forums with more than 4,700 active members.
 
:*FamilySearch sponsors Research Forums with more than 4,700 active members.
Line 31: Line 37:
 
::Non-locality: [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=67 Beginners and General Questions]; [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=101 Using Technology]; and [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=158 Latin Translation].
 
::Non-locality: [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=67 Beginners and General Questions]; [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=101 Using Technology]; and [https://www.familysearch.org/learn/forums/en/forumdisplay.php?f=158 Latin Translation].
  
−
[[Image:Contact2.jpg|thumb|right|220x147px|Contact2.jpg]]
+
<br>
−
 
+
−
=== Contact FamilySearch ===
+
−
 
+
−
:
+
−
 
+
−
FamilySearch also provides free, live, individualized assistance:
+
−
 
+
−
:*Through online chat;
+
−
:*By sending a message; or&nbsp;
+
−
:*Through a call center that is always open.
+
  
−
For help,&nbsp;[https://familysearch.org/help/contact Contact FamilySearch]
+
[[Category:Beginners]]

Revision as of 15:24, 11 February 2013

Connect with others to get help for your genealogy questions.


Contents

Research Help - Phone or Chat

Chat.png
Call or chat with a research help volunteer with experience where you are researching:

FamilySearch Centers - in person help
Williamsburg FHC Computer workstations.JPG

  • FamilySearch offers a network of 4,500 facilities offering public access to genealogical records from all over the world. These range from the world's largest in Salt Lake City to locations in more than 80 countries.
  • Volunteer staff at FamilySearch centers provide free, personal help.
Locate a FamilySearch Center.

Online Research Communities
Computer keyboard.gif

  • FamilySearch offers more than 100 online communities.
  • FamilySearch volunteers facilitate free research within these communities. Find a research community on:
Facebook


FamilySearch Research Forums
Family Search Forums smaller.gif

 The Forums used until the end of 2012 have been closed. They are currently available as read-only for a limited time
  • FamilySearch sponsors Research Forums with more than 4,700 active members.
  • Forums are organized by:
Localities: Africa; Asia; Europe; Latin America; North American; Oceaniia; and United Kingdom and Ireland;
Non-locality: Beginners and General Questions; Using Technology; and Latin Translation.


Retrieved from "https://www.familysearch.org/learn/wiki/en/Resources_for_individual_help"